Through product samples, product performance, technical solutions, send professionals to carry out technical and business exchanges, organize field visits, and provide customers with the best solution according to their needs.
On sale services:
Communicate closely with customers in the design process, actively listen to customers' opinions and improve the design.
In the process of processing, to meet the customer's supporting manufacturers, not only to meet the performance requirements, but also to facilitate customer maintenance in the production process.
Responsible for the organization, coordination and implementation of after-sales service. Engineering personnel guide the installation and commissioning of the equipment.
Responsible for the technical and operation training of the customer's technical personnel, so that the customer can drive smoothly.
Provide vulnerable parts and components of equipment throughout the year.
During the warranty period, if there are quality problems in the products, our company guarantees to make handling suggestions within 24 hours after receiving the objection from customers. If the problem needs to be solved on site, the service personnel shall arrive at the site within 3 working days after receiving the notice, and the service personnel shall not leave until the problem is solved.